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Contact Us

For General Information

(Eligibility Information, Enrollment Forms, Claims Information)

Trust Customer Service Office

Alaska Teamster-Employer Welfare Trust
520 E. 34th Avenue Suite 107
Anchorage, AK 99503-4116
(907) 751-9700 or (800) 478-4450

Trust Email Address:
Internet Website:

Third Party Administrator

BeneSys, Inc.
5331 SW Macadam Ave, Ste. 258
Portland, OR 97239
(800) 714-3209

For Pension Plan Information:

Trust Customer Service Office

Alaska Teamster-Employer Pension Trust
520 East 34th Avenue, Suite 107
Anchorage, AK 99503-4116
(907) 751-9700 or (800) 478-4450

Pension contacts:

Irma Baez-Cantero – 907-751-9712
Calyssa Britt 907-751-9718

Health and Welfare Contacts:

Courtney Heisten – 907-751-9710
Brittany Popovich – 907-751-9724

For Plan Carriers and Other Contacts:

Information Needed Where to Call
Utilization Management Organization:

Precertification Review and Medical Case

Aetna PPO
(888) 632-3862 Option 3
Prescription Drug Program Pharmaceutical Provider: Costco Health Solutions
PO Box 34718
Seattle, WA 98124
Phone: (877) 908-6024
Network Retail and Mail Order Pharmacy Program: Costco Mail Order Pharmacy
802 134th St SW Ste 140
Everett, WA 98204
Phone: (800) 607-6861
Fax: (800) 633-0334
Vision Care Benefit Information and Forms Vision Service Plan (VSP) Customer Service
(800) 877-7195
Internet Website:
“Out-of-Network” Claims
Vision Service Plan
Attn: Non-Member Doctor Claims
PO Box 385018
Birmingham, AL 35238-5018
FAX to (916) 851-5152
Life Insurance Provider Symetra
If you have any questions, please contact the Trust Customer Service Office at (907) 751-9700 or (800) 478-4450.
LifeFlight Air Ambulance (800) 478-9111
Preferred provider for air ambulance services
Disease Management Program HealthCare Strategies
HealthReach Program
(800) 582-1535
Surgery Benefit Manager An enhancement program to the standard medical plan which provides access to a wide range of educational tools and resources.

Transcarent Surgery Care

You might also want to consult the Welfare Find Network Provider page.


Providing pension and welfare benefits to plan partici­pants and benefici­aries for over 40 years.