6. UTILIZATION MANAGEMENT PROGRAM
The Plan pays benefits only for Medically Necessary
Services. The following procedures are designed to assist the Plan in
determining Medical Necessity before you receive health care
services.
Purpose of the Utilization Management
Programs
Your Plan is designed to provide Participants with financial
protection from significant health care expenses. The development of new
medical technology/procedures and the ever increasing cost of providing health
care present a challenge to maintaining a high level of benefits. To enable the
Plan to provide coverage in a cost-effective way, the Plan has adopted
Utilization Management Programs designed to help control increasing health care
costs by not paying benefits for services that are not Medically Necessary. By
doing this, the Plan is better able to continue to maintain its level of
benefits.
If you follow procedures of the Utilization
Management Programs, you may avoid some out-of-pocket costs. If you
don’t follow these procedures, the Plan provides reduced benefits, and you
will be responsible for paying more out of your own pocket.
6.1 ELEMENTS OF THE UTILIZATION MANAGEMENT PROGRAMS
6.2 ADMINISTRATION OF THE UTILIZATION MANAGEMENT PROGRAMS
6.3 RESTRICTIONS AND LIMITATIONS OF THE UTILIZATION MANAGEMENT PROGRA
6.4 FAILURE TO FOLLOW REQUIRED UTILIZATION MANAGEMENT PROCEDURES
6.5 PRECERTIFICATION REVIEW
6.5.1 WHAT SERVICES AND PROCEDURES REQUIRE PRECERTIFICATION OR PRE-SU
6.5.2 EXCEPTIONS TO PRECERTIFICATION REVIEW
6.5.3 SECOND MEDICAL OPINION FOR PRE-SURGICAL REVIEW:
6.5.4 REQUEST FOR REVIEW OF DENIAL OF BENEFITS BASED ON PRECERTIFICAT
6.5.5 CONCURRENT (CONTINUED STAY) REVIEW
6.5.6 REQUEST FOR REVIEW OF A DENIAL OF BENEFITS BASED ON CONCURRENT
6.6 RETROSPECTIVE REVIEW
6.7 CASE MANAGEMENT
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